Most projects worked on by WEBDESIGNYOU require the customer to provide certain materials and/or content. Required materials/content for projects may include, but are not limited to, text copy, headline text, graphics, photos, audio, video, any other content element the customer would like included in the final product, and feedback where necessary.
Customer input materials/content must be submitted in a clear and organized fashion. Customers should organize and compile the complete set of required input materials on their end and then submit all materials at once in a cohesive manner. Required input materials should not be submitted in a piecemeal fashion or spread out over a long period of time.
All text content should be submitted in a digital format that allows WEBDESIGNYOU to copy and reuse the exact text content without transcription. Acceptable digital formats include plain text (.txt), text in the body of an email, text in a Microsoft Word document (.doc), or text in a Rich Text Document (.rtf).
A 50% deposit is required at the start of all projects, unless otherwise specified.
Full payment is due on completion of the customer’s project, before delivery/publication of the completed project materials. We do not delivery/publish completed goods or services before payment is finalized. In cases where payment terms have been extended for a project the invoice billing cycle begins on the delivery/publication date for the project.
Balances not paid within 30 days from their due date will accrue interest at a rate of 1.5% per month (18% per annum) and shall accrue daily.
The customer is responsible for paying all collection costs for an invoice in the event that payment for that invoice is over 30 days past due and collection services are used. This includes any legal fees that may or may not be necessary.
Should the customer’s company become unable to pay any accrued balance with WEBDESIGNYOU, the principal officers of the customer’s company shall be deemed liable for the entire balance.
The customer is responsible for paying all collection costs, including reasonable attorneys fees of 33 1/3%, for any past due invoice over 30 (thirty) days.
Stated or estimated completion or due dates for projects are estimates and are not guaranteed. While we go out of our way to meet customer deadlines, WEBDESIGNYOU specifically disclaims liability for delays in delivery and any consequential damages or losses.
Projects will be delayed by the customer’s failure to provide all required materials/content on time. Required input materials/content should be provided at the start of the project, unless otherwise specified.
Projects will be delayed by the customer’s failure to provide feedback and/or decisions based on design mockups and working demos in a timely fashion.
Projects will be delayed by the customer’s failure to pay promptly upon project completion or invoice due date.
WEBDESIGNYOU reserves the right to modify pricing, specifications, packages, required materials, discounts, or special offers from our advertising, website, or other company materials without obligation or notice.
Price quotes and estimates are valid for 30 days unless otherwise specified.
Work performed by WEBDESIGNYOU for a customer is performed at the sole risk of the customer. While we go out of our way to deliver high quality work, WEBDESIGNYOU specifically disclaims liability for damage or loss of any kind suffered by the customer, directly or indirectly, due to fire, theft, casualty, negligence, or any other reason.
The customer agrees to indemnify and hold WEBDESIGNYOU harmless from and against any losses or damages incurred by the customer or any third party as a result of services or related to services provided for the customer by WEBDESIGNYOU
Source materials/content provided to WEBDESIGNYOU by or on behalf of the customer will become the property of WEBDESIGNYOU unless otherwise noted. For example, if the customer provides a CD which includes necessary source materials, that CD becomes the property of WEBDESIGNYOU. The CD may or may not be kept in storage by WEBDESIGNYOU. Customers should never submit sole-copies or originals to WEBDESIGNYOU. It is the customer’s responsibility to keep their own copies or originals of any important source material.
